About Veterans Count

Our Mission

Veterans Count, a program of Easterseals, provides critical and timely clinical and social services, as well as financial assistance, to service members, veterans, and their families when other resources are not available to ensure their dignity, physical and mental health, and overall well-being.

Our Story

It began with this question: “How Can We Help Service Members and Their Families?”

Veterans Count was developed in 2007 as a result of Easterseals’ Board Member Mike Salter’s desire to bring comprehensive, emergency aid to active military and their families whose quality of life was significantly impacted by deployment to war zones.

At the time, Easterseals approached the NH Joint Force Headquarters and the NH Department of Health and Human Services for assistance in designing what their vision was: a compassionate, responsive, highly-targeted care program for service members and their families who were “falling through the cracks,” as a result of service to their country.

Easterseals developed a Care Coordination model centered on highly-skilled clinicians meeting one-on-one with service members and their families to address critical issues while building trust and working toward developing long-term self-sufficiency. Care Coordinators met immediate needs such as food, shelter, transportation, and mental health intervention. Once a trusting relationship was established, Care Coordinators were then able to address deeper issues such as Post Traumatic Stress Disorder, sustainable employment, and long-term housing.

Due to the success of the program and changes in government funding in 2012, Veterans Count expanded services to include both pre-911 and post-911 service members, veterans, and their families. Critical to the services provided by Care Coordinators were the philanthropic funds which directly address emergency needs while providing a conduit for Care Coordinators to assist service members and veterans with more chronic and entrenched challenges.

As Veterans Count began to execute its mission, it became clear that more community assistance/fundraising was needed to provide adequate support. Federal and state grants provided for the training and services of Care Coordinators. Yet the need for additional funding for basic necessities such as food, clothing, and housing was apparent. A task force comprised of business leaders was developed, and Veterans Count was formed.

Veterans Count and Easterseals have received the highest praise and support from our national and local elected officials and are viewed as a comprehensive and successful model to emulate throughout the country. As the landscape of our military and post-deployment culture continues to shift, so too will Veterans Count, in order to continue providing the resources and services needed to provide a hand up to those in need.